- I.R.S. Changes, Government changes, Tax Form changes, Tax Table changes
- Any Corrections or Patches
- Wish Lists

Every year policy holders send us their "Wish List" Make-A-Wish Survey. They send us ideas that can help them the most, convenience, speed, more flexibility, whatever. Things they wish Roughneck could do for them. We take the most requested items from this "Wish List" and include them in the policy, along with some new things we think you will like.

New Programs at discount policy holder prices.
New Major Versions of Roughneck at discount policy holder prices.
Support. If your software is not up-to-date, with the latest stuff, it's extremely difficult to trouble-shoot or simulate a problem.

Tax changes, wish lists, corrections, patches, new programs and major new versions of Roughneck. These changes cost money. The Service Policy lets you share the cost with other policy holders, while non-Policy holders must pay expensive individual rates.

Some items released in Past under the Service Policy

Each year, changes that would cost several thousand dollars individually, were passed on to Policy Holders at no charge. Policy holders share the cost and this sharing the cost method allows for a more economical method of providing new features and benefits to Roughneck customers.